KAAR Henderson

Contacts

Address:
5 Waipareira Avenue, Henderson, Auckland, Auckland 0610, New Zealand
Get directions

Website:
kaar.co.nz

Phone number:
+64 9-836 5100

Categories:
Establishment   Car repair   Car dealer  

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Reviews about KAAR Henderson

• Ben Cooper

  04 Mar 2019
  ★ ☆ ☆ ☆ ☆
  Terrible. Avoid at all costs. Went in for a service, car is fairly new, thought it'd be no trouble. They give me a ring to let me know that they'd have to keep it overnight, LUCKILY I didn't need it the next day, so no worries. I call up the next day and ask how far through they are and whether or not I can pick it up yet. They say it's not quite ready and oh yeah, the repairs are going to cost around $1600, oh and one last little side note, we've already started without you giving permission. I feel like that's something that they should let you know about? Anyway I ask them to send me through a list of things that need repairs and give me a quote. after telling me $1600 jumps up to $2200. Nice one. I ask why some of the parts cost so much. They explain to me that some of the pieces only need replacing because the heads are worn, but you can't just replace the heads, the whole piece has to be replaced. They then proceed to charge me $800 for the work they had already done, which I managed to get lowered to $600. I get home and have a look myself. They changed the oil and two lights. For $600. Are you serious? They didn't even clean the brake pads which is an expectation. Anyway a week later I take it into another guy who looks at the pieces and says he'll just replace the heads, it's no big deal. But KAAR told me it WAS A BIG DEAL. Other guy charges me $400 for the whole job, which passes my warrant a week after with flying colours. DO NOT GO TO KAAR. Rip off artists. I could give them 0 stars I would. Disgusting business.
• sarah reed

  18 Dec 2018
  ★ ☆ ☆ ☆ ☆
  dishonest, untrustworthy and over-priced. they always find something else wrong with your car, even for the most basic servicing, or charge for silly things so the final bill is inflated. they used to be good but something has changed for the worst. i've had other friends also have bad experiences with kaar and have since gone with my gut and gone elsewere. beware!

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