Apple Rental Cars Albany Village

Contacts

Address:
219 Dairy Flat Highway, Albany Village, Auckland, Auckland 0632, New Zealand
Get directions

Website:
applerentalcars.com

Phone number:
+64 9-447 3682

Categories:
Establishment   Car rental  

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Reviews about Apple Rental Cars Albany Village

• Dave Murphy

  18 Aug 2018
  ★ ★ ★ ★ ★
  I am the owner of the company. This is a rebuttal for two malicious reviews. I worked 9 years with 5 days off a year working 10 hour days. A five star rating on Google for City Branc, 98% on No Cowboys for the workshop, and in Albany where it all started two bad reviews and neirher of them are rental customers. One wrote on the wrong retail page and has nothing to do with rental cars and second a friend of a customer but not actually the customer. I'd like to call them something else. This is in response to these two young men who abuse the privledge and chose to write malicious reviews and in the process devalue genuine Google reviews from normal people. Why because they didn't get what they wanted on the spot. You guessed it. The new generation with a smart phone, and a Google account and know how to use it....forget reality or the customers in front of them. Apparently you can write a review and not even be a customer for that business. Just say anything Truth or reality not required by Google review. Just make it up as you go. It's a me world for them. 9 years of business. Two reviews I object to. Thousands of customers. Very high repeat business. One a customer who wrote on the wrong company page for his review which should be on the retail page. Is this what I should expect from a big shot upcoming manager who interrupts the customers ahead of him? A difficult problem to find on a purchased car even by a specialist and repaired at no charge. A bad review calling me a crook because I fixed a small problem on a car most dealers wouldn't find. I'm 20 years in used cars. I couldn't find it. I took it to specialist. It took him two visits to find it. The "customer" said he'd write a bad review if it wasn't fixed by Friday or his money back. Guess what it was fixed by the date at no charge, but being upset he wasn't given a refund and the car fixed "I'm a crook" He also flattened the battery to the free loan car intentionally so after I delivered his car to him I'd be stranded Really nice guy but not if we are talking about him. I'd have another word for him. . A reliable dealer who fixed the car at no charge i'm a crook. Try ex police officer with a masters degree who came to nz and in the car business won more awards for the best used car dept in NZ 's most popular brand before opening his own business. I think I still have the record for that brand for most used car dealer of the year awards 10 years later. This guy would call and demand I stop serving other customers in front of him to help him. There is such a thing as a bad customer. One you never want back.
  
  Lateat one. It's hard to know where to begin. One it's not written by the customer. It's a friend who helped organise. An eftpos transaction went through twice. The customer was refunded. Each time it showed transmission error. It was a long term hire. He called me sent me his statement. . I agrred to refund on return. I was delayed 10 minutes by another customer on his return and was at VTNZ. No phone call from him. I got back found out I missed him and called him. I organised repayment. It was over $500 so over limit for refund card and I don't retain credit card info. . Called the eftpos company was redirected to the bank. Mind you I didn't know how to do one as it never happened before. Refund made. Now the stuff this mystery guy says who is not actually the customer. I smelled of alcohol and had a hard alcohlic drink on my desk at 11am well no. Your friend arrived in the afternoon. No, the empty can he saw wasn't mine. More than likely an empty pulled out from under the seat of a car with all the other rubbish people leave in cars. I smelled of alcohol. It's called graffiti remover and prepsol bought from pacers. It's applied with a rag and you are suppose to wear gloves I never have time for gloves. It takes off the paint transfers and scratches off the cars paint work and bumpers. It can be quicker than using cutting compound. . Also removed tar off floor mats You need this for rental cars. Nothing else he said made sense.

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